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The end of day 1 – way too much information

July 9th, 2017

My first PartnerSummit day at OpenText. Wow, that was heavy. There is so much to hear, think, discuss that I’m beat. Lying in my bed in the hotel to have some quiet (with the live band rocking downstairs😬) trying to sort all the info I gathered today and see how I can make this into a structured blog…

Maybe I need some data analytics to define structure, or get some concepts groups going to get relevance in my information search? For people who know me, they know it is not easy to structure my brain and no artificial intelligence will be able to work with this mess, so I’m stuck to my own brain and see what falls out.

The task I set out to accomplish today was to identify at least 4 products that would be a great addition to our portfolio. But after one day and way (WAY) to many products, I must admit: this is going to take a little bit longer. 😀

But the simple joke about my brain is so relevant for the journey we as a consulting company are on, that this will be the red line for this blog. The focus of Informed Consulting is very much on helping clients identify and address/manage their compliance demands. Supporting their journey of controlling the information processes that are relevant to being compliant. It does not really matter if you are in the life sciences space, an engineering company, a government agency or a bank. Our clients all have growing demands to meet their industry specific compliance demands. Until recently (1-2 years) Documentum could fulfill most of the demands and that was what we offered. But times are rapidly changing, even a mid-size pharma company has a enormous amount of info that needs to be managed and reused and just a ‘simple’ ECM system, meta-data taxonomy and search will not do the trick. We need to be able to give the client a total experience that will give them the ability to fit their compliance need in their overall EIM vision and tooling to guarantee the best experience, both for users and for the company.

Hey, that sounds familiar: Connecting people to the enterprise. The slogan that has been our vision the past 7 years is still, more than ever, alive!

But why, if we have been doing this already for years, is change needed? We live in a spectacular time. Simply put, on both sides of this equation (user and enterprise) the demands are exponentially growing. That, topped with a more than exponential growth in data, demands a total vertically focused solution, specific for the client. NO, not custom built, but a carefully packaged set of products, specifically targeted at the client’s needs. The challenging task of the new ECM Consultancy firms is not only to have the best developers or configurators. No, it is to have the best architects who can create an out-of-the-box, total solution, based on a predefined set of products, all handpicked and configured (composed) to meet the needs of that specific customer in that specific vertical market and to have an implementation team that understands the vertical and the vision of the architect and is able to deliver that before a very time sensitive deadline.

So that is what we at Informed Consulting have been doing the past years and we have a clear plan how we can deliver the much needed expertise to make that total solution. And now that Documentum is part of the rich set of products of OpenText we can rapidly deliver this total solution based on the products from OpenText combined with our tailor-made products for specific markets like our Quality Management Solution for the life sciences market.

For a life science company that total solution will include:

  • Documentum life sciences suite
  • eQMS express
  • SharePoint connector for Life Sciences for easy communication with partners in partner exchange
  • iHub for analytics to support that quick overview of all the states of the information and processes and manage and control every inspection
  • Decisiv to manage easy enterprise search not only in their ECM system but also in systems like their LIMS system. This is no eDiscovery but real AI driven enterprise search.
  • Blazon for regulator approved renditions
  • Marketing management that works with the ECM content
  • Customer communication management to streamline and audit all complaints and inspections
  • InfoArchive to really archive the old documents and make sure they stay compliant

And the list goes on and on. Sure, no client can do it all at once, but we have road map that will fit any client!

So, a great first day, with a happy partner and a SUPER road map for Documentum makes it complete.

Hope we can continue this happy flow for 6 more days!!

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