OpenText Enterprise World 2017 – Day 1

08-07-2017
Informed Group notebook

Deze klanten gingen je al voor

We are going into the 3th quarter of the acquisition of the ECD (Documentum) group in the OpenText family and the start of my first Enterprise World. A good time to start the first of my series of blogs around a user conference. The past 20 years it was Momentum or EMC World and I’m more than excited that it is now a software only conference and fully focused on EIM (for me still the extension of ECM).

So, in the blogs for the next 7 days I will focus on one aspect of the great OpenText portfolio and the things that will make my customer smile (or worried, if I see a challenge).

But how do I feel? What do I think of the merger so far? Questions I get asked more than daily and a good start of the blog series. In the beginning, I was careful with my answer. My company depends for about 65% on Documentum consultancy and products, so if this would suddenly disappear that would be not so good?.

But now going into the 3th quarter of the game and the first full physical year of OpenText my answer is clear and open.

WHY DID THIS NOT HAPPEN SOONER!!

I think I was not unhappy as EMC partner. The ECD team was kept relatively separate from the rest and when you talked with the real architects of EMC they actually understood what ECM Software could bring to the whole information lifecycle vision of EMC.
But in the end the financial figures are clear. The hard dollars that ECD could bring to the table where not enough to have a loud voice and demand room for the much-needed choices. At OpenText everybody talks software for managing your enterprise information. You don’t need a loud voice to get someone to listen to the opportunities that are there in the ECM space.
The product managers from OpenText that I talk to from old ECD are all almost scared about the amount of help, support and vision they get from C-level management.

Is it all good? No this is real life, nothing is all perfect (except my wife and children?).

Not all good product managers came or stayed with OpenText. Rohit Ghai is unique and he will be missed to support and fight for the Documentum vision. And last, not all products will have the same focus as they used to have.

But Jeroen, stop looking at the past 22 years and look at the great opportunities that lie ahead. The coming week I will focus on a number of the great opportunities that are the result of this merger and the chances it will give me and my team to offer to our clients.

A couple are simple:

– Documentum and analytics. A marriage that will last, but I will touch on that in a separate blog.

– Extended ECM for Documentum: OpenText (Muhi) WHY NOT, THIS SHOULD BE A NO BRAINER!

– Customer Experience Management using content from Documentum.

– LEAP App’s working with Content Suite content

– AppWorks working with Documentum content

Like a good discussion? Disagree or just want a nice talk? Come to our pod in the expo or respond to this blog or one of the next to follow.

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